About Us
OUR STORY
About Nianuare
Creating thoughtful kitchen essentials designed to bring practical protection, comfort, and confidence into everyday cooking.
Our Story
At Nianuare, we believe that everyday kitchen essentials should combine practical function with thoughtful design. Cooking is not only about preparing meals — it is also about creating routines, sharing moments, and enjoying the comfort of home.
Our focus is on heat-resistant kitchen textiles, including oven mitts, pot holders, and related kitchen essentials designed to support everyday cooking, baking, and serving. We aim to make practical kitchen products feel comfortable, approachable, and visually at home in everyday living spaces.
THE COMPANY BEHIND NIANUARE
Sichuan Batang Trade Co., Ltd.
Owner：Ma Xijing
Nianuare is owned and operated by Sichuan Batang Trade Co., Ltd.
Sichuan Batang Trade Co., Ltd. is responsible for Nianuare brand operations, online store management, product sales, order administration, Customer Care, shipping coordination, returns, refunds, and related website services.
WHAT WE CREATE
Kitchen Textiles For Everyday Use
Nianuare focuses on practical textile products for the kitchen. Our products are intended to support common household cooking tasks while also bringing texture, pattern, and warmth into the kitchen.
Kitchen textiles intended to help protect hands and surfaces from heat during normal kitchen use when used according to product instructions.
Thoughtful shapes, textile construction, and proportions designed with practical handling and everyday use in mind.
Colors, patterns, and textures selected to complement warm, comfortable kitchen and dining spaces.
OUR APPROACH
Thoughtful Everyday Function
We believe good kitchen essentials should be easy to understand and practical to use. Our product pages are intended to provide clear information about relevant product characteristics such as materials, dimensions, intended use, care guidance, and design details.
Because heat resistance, materials, construction, and care requirements may vary by product, customers should review the information and instructions provided on the applicable product page before use.
DESIGNED FOR REAL KITCHENS
Everyday Moments Matter
From taking bakeware out of the oven to moving warm cookware or preparing a table for family meals, kitchen textiles are small objects that become part of familiar daily routines.
Nianuare aims to bring together useful everyday function and a calm, welcoming visual style so these essentials can feel naturally integrated into the home.
OUR CUSTOMER EXPERIENCE
Clear Information & Accessible Support
We aim to provide customers with clear product information and accessible support throughout the shopping experience. Our Customer Care team can assist with product questions, orders, shipping, returns, refunds, and other post-purchase matters.
OFFICIAL BUSINESS INFORMATION
Clear Information Behind Nianuare
RETURN INFORMATION
Before Sending A Return
The registered business address listed above is also the designated return address for approved Nianuare returns. Please contact service@nianuare.com before sending a return so that eligibility can be reviewed and the applicable return authorization and instructions can be provided.
NIANUARE CUSTOMER CARE
Questions Or Support?
For product questions, order assistance, shipping, returns, refunds, or website support, please contact Nianuare Customer Care. If your request concerns an existing purchase, include your order number so we can identify the order more efficiently.